How would you like to send a text message to your airline about the less than stellar conditions or service on your flight before it even gets to the gate … to someone that is actually listening??

Well, I can hook you up.

Seems only the most elite of frequent fliers — American Airlines Executive Platinum — are being given two secret phone numbers to text their complaints in real time. And not only that, they have said these privileged few are guaranteed that these messages will receive priority attention.

Want to take advantage of the super secret numbers? Well a little birdie told me this is what you do:

• In your text message include flight #, date, city pair, and the issue
• For complaints about the cabin text 877-334-4912 or email aircraft@aa.com
• Or if you want to complain about food & drinks text 877-334-5222 or email food@aa.com

Evidently you can also tell them … how excellent your flight was … if it was.

Please let me know if you had problems and if you got a timely response.

Update: I have gotten back reports that the email address did get a response if it includes flight#, date and city pair along with the issue.